We will process your application within 24 hours of you submitting it. Any applications received over the weekend or on public holidays will be processed on the following working day.
We will confirm by email that we have ordered your Smartcash card, and your card will arrive by post to the address supplied on your application within 10 working days.
When you receive it, follow the instructions sent to activate the card.
You can start using your card as soon as it has been activated and funds have been loaded onto your card. To load money, call FAIRshare member services to arrange an instant transfer from your FAIRshare account to your Smartcash card.
If you have any queries, visit the Engage Support web page, or contact us.